Privacy Policy

Effective Date: 6/1/2026

Introduction

Welcome to Natasha DeLuna ("Company," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, create an account, purchase products, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

About Our Business

Natasha DeLuna is a California corporation engaged in the sale of art-related merchandise through its online store. We serve customers in the United States and internationally.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Account login credentials

  • Order and transaction information

  • Customer service inquiries and communications

  • Any information you submit through forms on our website

Payment Information

Payments are processed by Stripe. We do not store complete payment card numbers on our servers. Payment information is collected and processed directly by Stripe in accordance with its privacy practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through Squarespace and standard website technologies, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Date and time of visits

  • Pages viewed

  • Website performance and security logs

How We Use Your Information

We use personal information to:

  • Create and manage customer accounts

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases and shipments

  • Verify transactions and prevent fraud

  • Maintain website security

  • Comply with legal obligations

  • Improve our products and services

  • Enforce our Terms of Service

  • Send occasional marketing communications where permitted by law

Marketing Communications

We may occasionally send promotional emails regarding new products, special offers, company news, or other information that we believe may be of interest to you.

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send transactional or service-related communications regarding your orders, account, or customer service inquiries.

Customer Accounts

Customers may create accounts to manage orders, save information, and access account-related features. You are responsible for maintaining the confidentiality of your account credentials.

International Orders

Because we sell products internationally, your personal information may be transferred to, stored, and processed in countries outside your country of residence, including the United States.

By using our services, you understand and agree that your information may be transferred across international borders where privacy laws may differ from those in your jurisdiction.

Sharing of Information

We may share personal information only as necessary to operate our business, including with:

Service Providers

We may share information with trusted service providers that help us operate our business, such as:

  • Squarespace (website hosting and ecommerce platform)

  • Stripe (payment processing)

  • Shipping carriers and fulfillment providers

  • Professional advisors such as accountants, auditors, and legal counsel

These providers are authorized to use personal information only as necessary to provide services on our behalf.

Legal Requirements

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

  • Comply with legal obligations

  • Respond to lawful requests from government authorities

  • Protect our rights, customers, or business

  • Prevent fraud or security threats

Business Transactions

If our business is involved in a merger, acquisition, sale of assets, or similar transaction, customer information may be transferred as part of that transaction.

Sale and Sharing of Personal Information

We do not sell personal information to third parties.

We do not share personal information for cross-context behavioral advertising or targeted advertising purposes.

We do not knowingly collect or process sensitive personal information for purposes requiring a right to limit under applicable California privacy laws.

Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for:

  • Website functionality

  • Account login and authentication

  • Shopping cart functionality

  • Security and fraud prevention

You can manage cookie settings through your browser. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain customer accounts

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer needed, we will delete or anonymize it where reasonably practicable.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

  • Know what personal information we collect

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal exceptions

  • Limit certain uses of sensitive personal information where applicable

  • Not be discriminated against for exercising privacy rights

To exercise these rights, contact us using the information provided below.

Because we do not sell personal information or share personal information for targeted advertising, California residents do not need to submit opt-out requests for those activities.

Rights of International Customers

Depending on your location, you may have additional rights regarding your personal information, including rights to access, correct, delete, restrict processing, object to processing, or request portability of your personal information.

To exercise applicable rights, contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

Third-Party Services

Our website operates on Squarespace and uses Stripe for payment processing. These third parties may collect and process personal information in accordance with their own privacy policies.

Squarespace Privacy Policy:
https://www.squarespace.com/privacy

Stripe Privacy Policy:
https://stripe.com/privacy

We encourage users to review the privacy policies of any third-party services they interact with through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of the website following the posting of changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Business Name: Natasha DeLuna
Email: info@NatashaDeLuna.com
Mailing Address: 524 W Commonwealth Ave #Q Fullerton CA 92832